Content for families

The wall

Teachers' posts on their groups' wall, with photos and videos, and how to moderate them.

The wall is where teachers post for the families of their groups: a photo of what was done in class, a video of the show, a short notice.

Families see it in the app, get a notification, and can leave a like.

Managed under Content → Wall

If it doesn't appear in the menu, the module isn't enabled for your school. Get in touch and we'll turn it on.

How it differs from a message

MessageWall
Addressed toSpecific peopleThe group, as a post
Read confirmationYesNo
Can be replied toYesLikes only
What it's forCommunicating something to be doneShowing what happened

In a phrase: a message is for telling, the wall is for showing.

Who posts

Teachers, from the app, in the groups assigned to them. And the level administrator, from the panel.

Families don't post: they only look and like.

Creating a post from the panel

Use New post:

FieldNotes
TitleShort and descriptive.
MessageThe post's text.
GroupsWhich ones it goes to. Can be more than one.
StatusPublished or draft.
Photos, videos and filesSeveral can be attached.
A post can't span groups from different levels

Every group chosen must be in the same level. If you need to post in two levels, that's two posts.

Drafts

The draft status lets you write without publishing, and also unpublish something already published.

Families are notified only once

If you publish, switch to draft and publish again, families don't get a second notification. The phone buzzes once, the first time. So you can fix things without bothering anyone again.

Moderation

You can configure per level that teachers' posts need approval before going live. It's off by default.

With moderation on, a teacher's post waits for approval and families don't see it until someone in the panel approves it.

When to turn it on

Early on, while expectations about what gets posted settle. Over time most schools turn it off: the wall is light content and the filter becomes a bottleneck.

Attachments

You can upload photos, videos and files. When you edit a post, attachments you add are appended to the existing ones: they don't replace them.

You can't yet delete an attachment from the panel

If you uploaded something by mistake, the way to fix it is to delete the post and create it again.

Likes

Families can react to a post. The list shows how many likes each one has.

Teachers don't react to posts: it's a signal from families towards the school.

It's a measure of what interests them

A post with lots of likes tells you what kind of content is worth repeating. It's the only unprompted feedback families give.