Neura and artificial intelligence
Neura is part of the Max plan. If your plan doesn't include it, you can walk through a sample screen with example data, to see how it works before deciding.
Neura reads what happens at your school —above all what gets communicated— and draws out signals: which topics come up, how the mood is, what's worth a look.
It has three sections.
Metrics
A dashboard of the school's activity: how much is communicated, at what rhythm, and how it evolves.
It's the entry section, and the one to glance at once a week.
Analysis
Here you ask the platform to review a period and tell you what it found.
Choose the scope
The class and the period you want analysed.
Check how much evidence there is
The screen tells you how many communications exist in the chosen scope, before you spend time waiting.
Request the analysis
It takes a while: it's reading everything in the period.
Read the result
It's kept in the history, so you can come back to it whenever you like.
If the chosen period has no communications, the analysis will say the history is insufficient — and rightly so: with no material, nothing can be inferred.
That's why the screen shows you the count before starting. If it says zero, change the period.
The history
Analyses save themselves when they finish, and can be organised into folders.
Deleting a folder doesn't delete what's inside: its analyses go back to the main list.
AI assistant
A chat you ask in your own words, and it answers using your school's data: about a student, a group, or what has been communicated.
- Conversations are saved, and can also be organised into folders.
- Your question is saved before the assistant answers, so nothing you typed is lost if the connection drops.
- You can speak instead of typing: the microphone button turns on hands-free mode, which listens, detects when you've finished a sentence and sends it by itself.
- The lightbulb opens the suggested questions, grouped by topic (communications, attendance, grades, schedule…). The ones that mention a student, a course or a teacher ask you to pick it from a list before they go into the chat. The document questions show up once the level has some uploaded.
No special wording needed. "How has communication with 3rd B families been this month?" works better than a formally constructed prompt.
Level documents
You can give the assistant your level's documents —rules, protocols, calendar, code of conduct— so it consults them when it answers. Ask "what do the rules say about the PE uniform?" and it answers from the document, saying which one.
To upload them, drag the files onto the assistant screen, or tap the book button next to the suggestions and choose them from your computer.
- It accepts PDF, Word (.docx), Excel (.xlsx, .xls, .ods), CSV and text, up to 10 MB each.
- For a Google Docs or Google Sheets file, paste its link in the same panel. It must be shared as "anyone with the link".
- Old Word .doc files can't be read: open it in Word and save it as .docx.
If the PDF is a photo of the pages, it has no text to read and is rejected. Upload the original or a version with selectable text.
Documents belong to the level where they were uploaded. All of that level's administrators can see and delete them, and the assistant only uses them when you ask from that level. Other levels —even in your own institution— have no access.
AI message analysis
Separately from Neura, some schools have automatic message analysis enabled.
It works with instructions written in plain language. For example: "identify whether the message describes a case of bullying". Every new message that fits appears grouped under that instruction.
They don't review old messages: they start working on the ones that arrive after you've added the instruction.
Flagged messages also appear on the Summary, alongside those awaiting approval.
There's also a prompt catalogue with examples of instructions other schools use, to copy or adapt.
What to expect, and what not to
None of these tools blocks a message, sanctions anyone or replaces your judgement. They raise a hand about something you might want to look at, and that's where their job ends.
What's done with that signal is always decided by a person.
